Refund Policy

Thank you for choosing CreateYourMusic.ai. We are committed to delivering reliable AI music tools for song creation, lyrics generation, and music production. This policy explains how subscriptions, credits, and refunds work with full transparency.

By subscribing to a paid plan, you acknowledge and agree to the refund terms outlined below.

Each subscription plan includes a monthly allocation of credits that are used to generate music, lyrics, music videos, and other AI-powered content. One-time (Pay Once) purchases add credits to the same balance.

- Credits are issued immediately when your subscription starts or renews, or when a one-time purchase is completed.

- Credits are non-transferable between accounts.

- Subscription credits expire at the end of each billing cycle and do not roll over. Credits from a one-time (Pay Once) purchase remain valid for 12 months from the date of purchase.

- Each generation task consumes credits based on the AI model and output settings selected.

Because credits are delivered instantly and can be consumed immediately, we generally cannot provide refunds for active subscriptions or for one-time (Pay Once) purchases. This applies to monthly plans, annual plans, and one-time purchases.

Reasons refunds are typically not available:

- Credits are allocated to your account the moment your subscription begins or your one-time purchase is completed.

- Music generation tasks consume real-time compute resources that cannot be reversed.

- Payment processing fees are incurred at the time of purchase.

We appreciate your understanding that once credits have been allocated or used, refunds are generally not possible.

You may cancel your subscription at any time from your account settings or by contacting support.

- Cancellation takes effect at the end of your current billing period.

- You retain full access to your plan features and remaining credits until the period ends.

- No further charges will be made after cancellation.

We do not offer prorated refunds for partial billing periods.

We continuously improve our AI models, generation quality, and feature set based on user feedback. However, dissatisfaction with generation results is not typically grounds for a refund because:

- Output quality varies based on prompts, selected models, genres, and generation settings.

- Our tools and models are updated regularly with improvements.

- Free-tier credits are available to evaluate the platform before subscribing.

If something is not working as expected, please contact us. Your feedback directly helps us improve.

If you believe your case falls under the exceptions above, contact us at support@createyourmusic.ai with:

- Your registered email address.

- Your order or transaction ID.

- A description of the issue (e.g., downtime dates or duplicate purchase timestamps).

- Any supporting information.

We will review your request within 5 business days. If approved, the refund will be processed to your original payment method. You will receive a confirmation email once the refund has been issued.

CreateYourMusic.ai may undergo scheduled maintenance or updates to improve performance, security, and music quality. Brief interruptions (under 5 days) are part of normal operations and do not qualify for refunds.

We will make reasonable efforts to notify users in advance of planned maintenance windows.

If you have questions about this Refund Policy, please reach out to us at support@createyourmusic.ai. Our team is here to help.